Each exhibitor/supporter has received an e-mail with login details to access the Portal. The Portal enables Supporters and Exhibitors to:

• Submit Company logo and profile
• Order Lead retrieval (Badge scanners)
• Order exhibitor badges
• Submit booth drawing (for “Space Only” booths)
• Submit other deliverables as per contract

Link to access the Portal https://exhibitorportal.kenes.com

Notes:

The login details has been sent to the person signing the contract. This person is responsible for passing on the login details to third party if needed.

Access to all Portal services will be available only after submission of your company profile and logo.

Only deliverables as indicated in your contract, should be submitted via the Portal. Items not included in your contract will not be processed.

Action Item	Deadline	Contact Person
Hotel reservation for Staff	As soon as possible	https://iums2026.com/hotel-booking/ or email us to:aivanova@kenes.com
Company logo and profile	As soon as possible and no later than,  4 October	Via Kenes Exhibitor’s Portal https://exhibitorportal.kenes.com
Designed Booth Approval	23 September
Text for Fascia (Shell Scheme stands only)	7 October
Lead Retrieval Wireless Barcode Reader	21 October
Badge Order	21 October	Via Kenes Exhibitor’s Portal https://exhibitorportal.kenes.com
Electricity	7 October
Furniture Rental
Shell Scheme Extras
Audio Visual Equipment (Screens, Laptop, Desktop)
Booth cleaning
Graphics/Signage	7 October
Telecommunications (WIFI)	7 October
Security
In-booth Catering	7 October	ioliva@sccatering.pt
Hostesses & Temporary Staff Hire	7 October
Delivery
Door to Door Shipments	19 October	Merkur Expo Logistics Bernd Blum E-Mail: ian.heiringhof@merkur-expo.com Mobile: + 49 (0) 151 54012773
Shipment via Frankfurt Advance warehouse	19 October
Exhibition goods – Direct deliveries to Congress venue	23 October

Activity	Date	Time
Exhibition Set-up	Tuesday, 3 November 2026	10:00 – 19:00 (Space Only)
		16:00 – 19:00 (Shell Scheme)
Exhibition Opening	Wednesday, 4 November 2026	10:30 – 19:10 – end of Welcome Reception
	Thursday, 5 November 2026	10:30 – 17:00
	Friday, 6 November 2026	10:30 – 17:00
Dismantling	Friday, 6 November 2026	17:30 – 19:00

The timetable is subject to change.

Please Note:

• Empty crates and packaging materials must be removed after set‐up and no later than 3 November at 19:00.
• All aisles must be clear of exhibits and packaging materials to enable cleaning.
• All exhibitors should be at their booth 30 minutes before the official opening hour.
• Dismantlintling of the booths before the official hour is not permitted.
• Please note that poster presenters and delegates will be in the exhibition area to reach the Posters area which will be active before and after the exhibition opening hours.
• Please do not leave any visible valuable articles at your booth. In addition, please consider hiring extra security for your booth before\after exhibition operating hours if needed.

Waste Removal

• It is the exhibitor’s responsibility to dispose all materials after dismantling.
• Any charges incurred for waste removal will be sent to the exhibitor.

Welcome Reception at The Exhibition Area

You are cordially invited to the Welcome Reception which will be held in the exhibition area in Pavilion 4 (First Floor) on 3 November from 18:40 to 19:10. Exhibitors are asked to please man their booth during the Welcome Reception in the exhibition area.

Exhibition Floor Plan

The floor plan has been designed to maximize the exhibitor’s exposure to the delegates.
For most updated floor plan and list of exhibitors, please click here

List of Exhibitors

Please see all exhibitors listed here.

Exhibitor Badges

• Each exhibiting company is entitled to free exhibitor badges. The amount of free exhibitor badges is stated in your contract, and determined by your booth size.
• The exhibitor badges allow access to the exhibition area and to the Welcome Reception.
• Please note that the Exhibitor badges will be personalized i.e. they will include the name of the badge holder as well as the company name. 
  Please submit the list of individual names via the Exhibitors Portal no later than 21 October. 
• Exhibitor badges can be collected on-site, from the self service kiosks located at the registration area during registration opening hours. Please note that badges will not be mailed in advance.
  • Additional exhibitor badges may be purchased online through the Exhibitor’s Portal, at the rate of 350 EUR per badge.Notes:
    – Deadline for ordering additional exhibitor badges via the exhibitor portal: 21 October.      Link to access the Portal https://exhibitorportal.kenes.com
    – Please make sure that your company profile has been submitted via the Exhibitor’s Portal before placing an order.

• All company representatives are required to wear exhibitor badges to access the Exhibition. Company representatives not wearing their badges will not be allowed to access the Exhibition. Exhibitor badges are for the use of company personnel manning the booth and should not be used to bring visitors to the Exhibition.

For any enquiries related to registration, please contact the Registration Manager, Elena Araujo by e-mail at: reg_iums26@kenes.com

Access to the Exhibition Hall during Set-up and Dismantling Times

 

Lead Retrieval systems are a helpful tool for receiving participants’ contact information when they visit your booth or session. The information obtained by lead retrieval system enables Exhibitors to enhance their database by securing valuable leads for further marketing and communication.
We are pleased to offer you the “K-Lead” Application: exhibitors can download the “K-Lead” app onto their own smart phone or tablet and transform their device into an instant, easy lead retrieval system and capture participants’ full contact information with a quick scan of their badge.

The advantages of the “K-Lead” application:

• Instant Access: download directly to your device; no extra hardware needed! 
• Effortless Lead Capture: simply scan the barcode on attendee badge
• Live Lead View: allows to view in real-time the leads information for immediate engagement. 
• Customize Notes: ability to insert exhibitor’s comments for each lead in free text format.
• Application is available for download from Apple store or Google play: “K-Lead App”.
• Cost per unit – EUR 750 (excluding 4% credit card charges fees, excluding VAT if applicable)

The Application should be installed on your company/personal device (tablet/smart phone). Operational information will be sent in due course.

To order “K-Lead” Application, please access the Exhibitor’s Portal https://exhibitorportal.kenes.com

Deadline: 21 October. 
Onsite rate of EUR 850 will be applied for order received after above deadline.

Please note:

• Device is not included. The Application should be installed on your company/personal device (tablet/smart phone).
• In accordance with the general data protection regulation (GDPR), Kenes Group has updated its privacy policy. You can view our updated privacy notice here.
  Kenes will not share delegate’s personal data with third parties without their consent.
  Please note that similarly to sharing a business card, presenting delegate badge for scanning at exhibition booths or industry symposia constitutes an expression of consent to share their personal details with the company that is scanning their badge so that it may contact them in the future.
• Barcodes on delegate’s badges contain contact information as supplied by the delegate or the agency responsible for the registration process of the delegate. We regret that in some cases, as when group registration is completed by a company, we may not be in possession of the full contact details.
• In addition, please note that neither Kenes Group nor the Organising Committee is responsible for the content of the information.

 NEW!  Boost Leads & Save Time: Upgrade to K-Lead PLUS!  

Say goodbye to manual follow up emails: add EUR 350 and Upgrade your K-Lead app.

• Automated Follow-up Emails: K-Lead PLUS automatically sends personalized e-mail to booth/session visitors right after lead capture.
• Tailored Email Customization: Craft the perfect message with customizable subject lines, email content, and signatures. Attach PDFs to add a polished, personal touch that stands out.
• Never Miss a Lead: Say goodbye to the hassle of manual follow-ups. K-Lead PLUS ensures timely engagement with emails sent immediately after each scan, keeping your brand top-of-mind.
• Trackable Insights: Monitor how your emails perform with engagement metrics. Learn what works and refine your strategies for maximum impact, ensuring you’re always improving.
• K-Lead PLUS requires at least one K-Lead license purchased and can be purchased via the Exhibitor’s Portal.

1:1 Meeting Scheduler

We are delighted to offer you an exciting opportunity to maximize your visibility and engagement at IUMS 2026 with 1:1 Meeting Scheduler, our new smart meeting scheduling feature.

With 1:1 Meeting Scheduler, you can:

• Enable delegates to book one-on-one meetings directly with your team
• Increase onsite traffic and strengthen your brand visibility
• Highlight your key projects to attract the right audience
• Connect with attendees genuinely interested in your company and projects
• Manage all your meetings easily through the Exhibitor Portal

Don’t miss out! As this is our first launch, we’re offering 1:1 Meeting Scheduler at a reduced price for this year only. Take advantage of this exclusive opportunity to connect, engage, and grow your impact at IUMS.

All you need to do is to login to the Exhibitor Portal and Order .
Link to access the Portal https://exhibitorportal.kenes.com
Launch Offer: 750 EUR

Booth Photography Package
Showcase your booth in the best light with a dedicated photoshoot.
Ideal for branding, PR, and post-event marketing.
Up to 30 high-resolution images of your booth from all angles, both with and without attendee interaction.

Session Photography Package
Capture the impact of your sponsored session with dynamic, high-quality images of key moments.
Up to 30 high-resolution images featuring speakers, stage, and engaged audience

Combined Booth & Session Package (Best Value!)
Get the full coverage experience with a special discounted package combining booth and session photography.
Up to 30 high-resolution images of your booth from all angles, both with and without attendee interaction.
Up to 30 high-resolution images of your session featuring speakers, stage, and engaged audience

Limited availability ! Book your photography package in advance to ensure your brand is captured at its best.
To get a quote and place an order, please contact the Exhibition Manager directly at: isabau@kenes.com

Venue

Lisbon Congress Centre (CCL)

Praça das Indústrias, Lisbon.

Exhibition

The exhibition will be held in Pavilion 4 located in the First Floor (Level 1).

Maximum floor load: 200kg per sqm.

Floor

Floor finish: granite

Maximum build up height allowed

• The maximum building height for the top of all elements is 3 meters for booth #1, #2, #3, #4, #5, #6, #7 , #8 , #9, #10, #11.
•  Maximum height allowed for booths number #12 #13 #14 #15 #16 is up to 2,5 m
•  Exhibitors who will have stands higher than the maximum permitted height will not be allowed to set-up their stands.
•  Any part facing neighboring stands that is above 2.5m in height needs to be designed with neutral Surfaces (white).
• The back walls (reverse side) of any booth adjacent to another booth, exceeding 2.5m in height, must be neatly finished, free of exposed wiring, graphics, or logos, to maintain a clean and professional appearance.
• Structures installed for specific events, exhibition stands including installations, special structures and exhibits as well as advertising displays must be sufficiently stable that they do not pose a threat to public safety and order and, in particular, that they do not endanger life and health.

Ceiling Rigging

Ceiling Rigging is not possible.

Electricity and Internet

All connections (electricity and internet) come from walls and pillars.

Available electrical power to be used is 230 Volts – 50 cycles and is provided according to the conditions predicted by EDP (Electricity of Portugal). In case of fault or cut by EDP, electricity will only be provided for emergency exits (i.e. the electrical circuits that are used for exhibitions will be shut down to conserve power and prevent any potential hazards).

All electrical set up must be approved by CCL and the links to the general mains can only be made by same services. CCL will not be responsible for connecting to the mains apparatus that do not correspond to the information provided. The exhibitors must name the person responsible for the stand’s electric installation project.

It is essential that exhibitor order the power needed in the stand. The exhibitor is responsible for calculating the power necessary for the elements to be connected, together with the request for the necessary voltage. Damage caused to the main or to specific points by these connections is the sole responsibility of the exhibitors. Damage caused to the mains or to the specific point by these connections is the sole responsibility of the exhibitors/stand builders.

Power supply to the exhibits will be switched off after the exhibition closes every evening. Exhibitors who require 24 hours electricity supply should contact the CCL.

In the event of damage or faults to an electrical connection or installation, the exhibitor must immediately contact the organiser and/or venue representatives.

The venue reserves the right to at any time inspect connected equipment. Should the equipment fail to meet the applicable safety regulations, the venue reserves the right to immediately disconnect such equipment with no right of recourse or compensation for the exhibitor.

To place an order, please refer to the Electrical Services Order Form.

Raised Floor / Platform

Please note that if your booth has a platform/raised floor, you are required to provide a ramp or sloped edging around the entire booth to ensure access for people with disabilities.

The platform sides must be closed and finished neatly. The platform edges must be safe, secured and easily visible to avoid trip hazard.

Before placing the platform, the exhibitor/stand builder must confirm that service(s) provide by the Official Contractor (electricity, water, cables, Internet, etc.) are in the right place.

Access to the service points/water tramp/electricity tramp are compulsory when a platform is installed (keep those points accessible!). Once the platform is installed, no new services that need to go under it will be accepted.

The platform sides must be closed and finished neatly. The platform edges must be safe, secured and easily visible.

Waste Removal

Exhibitors are responsible for the removal of all refuse/waste from the exhibition area. Any discarded waste, including promotional material, left behind will be removed by the organizers at the expense of the exhibitor concerned.

We recommend Exhibitors using independent booth contractors to include a SITE VISIT in the planning process to assure a smooth and well planned set up.

Please contact Lisbon Congress Center at: raquel.tomas@ccl.fil.pt to coordinate a visit.The exhibition floor plan has been designed to maximize the exhibitor’s exposure to the delegates.

Access for the Goods

Deliveries to the exhibition area must be made via the loading bay, located at: Rua da Junqueria 61A, 1300 -343 Lisboa, from the loading bay to the exhibition.

 

Loading Bay

Please coordinate your arrival (unloading and loading) with the official logistic agent – MERKUR Expo Logistics GmbH.

In order to maintain the smooth and efficient flow of traffic, exhibitors will be assigned designated unloading time slots. Strict adherence to these time schedules and prompt removal of vehicles upon completion of unloading are essential to ensure seamless operations.

Parking in the loading bay is prohibited as the loading bay space is limited and designated exclusively for loading and unloading purposes.

For security, insurance, and efficiency reasons, Merkur Expo Logistics is the sole official agent. Booth builders are prohibited from using trolleys during set‐up and dismantling periods. Kindly note that Merkur the official agent is the exclusive agent for move in and move out of the venue.

For loading and unloading into pavilion 4 you need to use cargo lift, please find the measurements and weight bellow:

2,10m length | 2,0m width | 1,6m height | 3000KG

Access to the exhibition area

The delivery and removal of materials and goods for the exhibition stands should be coordinated with Merkur at xxxxxxx

Security at the entrance will allow access to the loading bay based on capacity.Merkur Expo Logistics GmbH has been appointed the official forwarding agent this congress.

Merkur offers the following services: customs clearance, delivery to the booth, freight forwarding, manpower & trolleys for un‐loading/loading during build‐up and dismantling, storage of empty crates, transportation to and from the exhibition hall.

Stand builders are prohibited from using trolleys during set‐up and dismantling periods. Kindly note that Merkur, the official agent, is the exclusive agent for move in and move out of the venue.

Exhibitors and stand builders are free to deliver their goods or to pick their goods up from outside the venue. Those who use their own facilities up to the venue are requested to coordinate their time schedule and unloading of their cargo into the venue with Merkur.

Contact information:

Merkur Expo Logistics GmbH

For shipping instructions and tariff, please click here :Shipping Instructions

Deliveries

The delivery and removal of materials and goods for the exhibition booths is allowed only by the official freight forwarder.

Please be advised that neither the organiser nor the venue can accept deliveries on an exhibitor’s behalf and arrangements must be made for a booth/company representative to be available when deliveries are made.

As a courtesy to the delegates and your fellow exhibitors, deliveries or the removal of any equipment to/from booth must be made 30 minutes before or after exhibition opening hours.

Shell Scheme which has been pre-booked with Kenes includes the following:

• Shell Scheme Panels
• Company name on Fascia board printed in standard lettering + booth number
• Carpet
• 1KW power how many outlets?

Panel Sizes: 

Booth Package does not include:

• Furniture
• Stand cleaning

Furniture, cleaning and other products and supporting services can be ordered via

Deadline to submit any graphics: 

For furniture, graphics and supporting services please contact:

Note: Corner shell scheme booths are provided with two open sides and 2 fascia panels with company name.

Fascia Sign

*Maximum of 21 characters (including spaces) may be written on your fascia (valid for 9 sqm booths).

Please submit lettering for fascia via the Exhibitor’s Portal by 7 October.

You can submit your design/Facia on the Exhibitors’ Portal: https://exhibitorportal.kenes.com

Each exhibitor will be contacted with login details to access the Exhibitor’s Portal.

If the text for your fascia is not received by this date, we will provide you with a fascia title as per your application form.

If you wish to print your logo on the board, instead of your company name or in addition to the name, this can be ordered at additional cost via the official contractor.

Important Guidelines for Shell Scheme Booths

• All basic shell scheme booths will be designed and built by LISBOA-FCE – the official stand contractor.
• Exhibitors are not allowed to make any alterations to the structure of the booths or remove any integral parts from the booths. Exhibitors wishing to remove or change the location of any standard equipment within the shell scheme booth should indicate clearly on the location plan and forward it together with clear instructions to the official stand contractor and the Exhibition Manager.
• No free-standing stand-fitting or display(s) may exceed a height of 2.5m or extend beyond the boundaries of your booth. This includes company names, advertising materials, flags and logos provided by the exhibitor.
•  It is not allowed under any circumstances to cut, nail or drill into or through the walls, facia, floor or ceiling.
•  Please do not use any adhesive products that may leave marks or cause damage to the panels and booth structure. Booth must be returned in the same condition in which it was received. Any damage to booth structure will be invoiced to the exhibitor.
• No painting is allowed; no usage of nails or screws.
• Double sided tape can be used to affix lightweight items as long as it does not leave mark or cause damage to the panels and booth structure. Velcro can be used as well (male & female).
• It is possible to use fishing line (nylon) to hang pictures etc.
• An exhibitor occupying a booth at the corner can request to close the additional side(s).  – it will be assumed that the exhibitor will have opening on the additional side(s). Exhibitors are responsible for ensuring the load-bearing capacity and stability of such structures and may be required to furnish the relevant proof.
• A back wall of a booth (any booth type) cannot be used by other exhibitors.
•  The shell scheme comes with carpet. If the exhibitor wishes to have a carpet in a different color, an additional fee will be required. Please contact the official stand contractor for more information.
•  Excess stock, literature or packing cases may not be stored on, around or behind booths, unless contained within a lockable storeroom.
•  Electrical switchboards have to be reachable and the Exhibitor has to switch off the booth lights at the end of the day.
•  Exhibitors requiring additional equipment may visit the order form and catalogs or contact the official stand contractor – as per published deadlines (see the “Deadlines & Key dates” and “Booth Services” sections for more information).

Exhibitors who have booked “Space Only” booth are required to submit the following for approval until 23 September the latest.

• A scaled drawing (scaled 1:200 DWG), including elevation views of the proposed booth to be built.
• Electrical connections – a list of all appliances.
• Other utility connections such as water, drainage are subject to availability and must be checked with the Exhibition Manager prior to submitting the designs.
• The name and contact details of the construction company.
• Floor type and height

Please submit the files through the Kenes Exhibitor’s Portal: https://exhibitorportal.kenes.com.

Design Guidelines:

• All exhibits are to be displayed to avoid blocking aisles, obstructing adjoining booths, or damaging the premises.
  Exhibition material that is placed outside the booth will be removed at the exhibitor’s expense.
• Exhibitors are kindly requested to allow sufficient see-through areas that ensure clear views of surrounding exhibits. Entire sideway walls will not be approved.
• Island booths should be partly accessible on all ‘open’ sides. Walls are permitted on all open sides, but may not exceed 30% of the total side length. We try to keep the exhibition as open and inviting as possible. Wall construction along aisles requires prior approval from Kenes and must adhere to the 30% coverage limit. For special considerations, written requests for partial exemption can be submitted to the Exhibition Manager.
• Construction finish must be perfect in all the booth’s visible areas, including rear sides.
• Raised floor/platform: please note that if your booth has a platform/raised floor, you are required to provide a ramp or sloped edging around the entire booth to ensure access for people with wheelchair or limited mobility. The platform sides must be closed and finished neatly. The platform edges must be safe, secured and easily visible to avoid trip hazard.
  For your reference, see below examples of raised floor with sloping edges 

   

Our team will be conducting inspections onsite to ensure all booths comply with this accessibility policy. In the event that a raised platform booth lacks a ramp or sloped edging, we regret to inform you that your booth will not be approved for operation until the access issue is rectified.

• All structural back walls of adjacent booths must be properly decorated. For back walls (reverse side) exceeding 2.5 meters in height, a neutral white or gray finish is required – no wiring, graphics, or logos. This mainly applies to booths with a shared border (back-to-back or side-by-side).
• Advertising on the boundary with other booths is prohibited.
• A back wall of a booth (including shell scheme booths) cannot be used by other exhibitors.
• Multilevel structures are not permitted.
• Arches, bridges or similar construction connecting two or more booths are not permitted.
• The maximum building height for the top of all elements is 3 meters for booth #1, #2, #3, #4, #5, #6, #7 , #8 , #9, #10, #11.
•  Maximum height allowed for booths number #12 #13 #14 #15 #16 is up to 2,5 m
• Ceiling hanging is NOT permitted.
• Special care must be taken to ensure that the visitors will be inside the booth and not standing in the aisle. For example:
  • Screens or any kind of equipment to be shown or demonstrated may not be placed directly on the edge of the stand contracted in order to ensure that the visitor viewing the screens/equipment will be inside the booth and not blocking aisle traffic.
  • Any counter, desk etc. or device (i-pads, touch screens etc.) which attract visitors may not be placed immediately at the borders of the booth facing the aisles (there should be a reasonable distance from the edge of the booth)
  • Coffee bars or other F&B-stations must be inside the booth area to ensure that the visitors are standing and queuing up inside the booth area and not standing in the aisle
• All installed structures, including exhibition stands, installations, special structures, exhibits, and advertising displays, must be sufficiently stable. They must not pose a threat to public safety, order, or endanger life and health.
• Exhibitors and stand builders are responsible for ensuring the load-bearing capacity and stability of the structure and may be required to provide supporting documentation as proof.

Kindly note:

• The organiser will not approve booths that do not comply with the accepted standards until the necessary changes have been made.
• Work cannot commence until the booth drawings are approved by the organiser.
• The used space must be returned to the venue completely clear of all items and restored to their original state.
• We recommend exhibitors using independent stand contractors to include a site visit in the planning process to assure a smooth and well planned set up. Please contact the Exhibition Manager to coordinate a visit. E-mail: isabau@kenes.com

Deadline for Orders

All services must be submitted no later than Thursday, 7 October

Booth Furniture Rental

To review available furniture options, please XXXX to the Furniture Catalogue.

To place an order, XXXX download the Furniture Order Form to download the order form.

For support, please contact: Ivette Sabau at isabau@kenes.com and XXXX

Screens and Audio Visual Equipment rental

In order to request this service XXX  to download the order form.

For assistance, please contact: Ivette Sabau at isabau@kenes.com and Raquel Tomás at raquel.tomas@ccl.fil.pt

Signage for Shell Scheme

Please XXXXX to download the order for Signage.

For further information, please contact Ivette Sabau at isabau@kenes.com and Raquel Tomás at raquel.tomas@ccl.fil.pt

Flower Arrangements and Plants

Please XXXX to download the order form.

Please for assistance contact the Exhibition Manager at: isabau@kenes.com and Raquel Tomás at raquel.tomas@ccl.fil.pt

Booth Cleaning

General cleaning of the exhibition hall will be provided by the organiser prior to the opening and daily before opening hours.

To arrange daily booth cleaning, please XXX to download the Cleaning Order Form.

For further information, please contact Ivette Sabau at isabau@kenes.com and Raquel Tomás at raquel.tomas@ccl.fil.pt

Internet & Wi-Fi

Complimentary Wi-Fi will be provided by the conference during official conference days at most areas. This public Wi-Fi connection is limited for basic web browsing or checking e-mails.

Should you have any internet-based features, devices, or activities at your booth (for example: product demonstrations), we strongly recommend ordering a dedicated internet connection for your booth (wireless or wired connection) to guarantee a consistent internet connection inclusive of technical support. Wired internet and Wi-Fi connection may be ordered through Kenes.

Please contact the Exhibition Manager at: isabau@kenes.com

Important:

Creating your own private Wi-Fi network is not permitted

The venue and the organiser reserve the rights to discontinue any activity which interfere with the hall Wi-Fi coverage.

Note regarding technical support: we will ensure that the service you purchased is functioning as it should, however we cannot troubleshoot or repair issues with client-provided equipment.

Exhibitors must notify the CCL if they intend to install a raised floor or platform as internet access is mostly provided through floor-based cabling. Raised floor or platform installation must be scheduled after the completion of relevant cabling work. Access point(s) must remain unobstructed and accessible throughout the installation process and beyond. Once the raised floor or platform is in place, no new service installations underneath it will be permitted.

The exhibitor is responsible for following legal, ethical, moral and generally accepted internet and e‐mail conduct when communicating across the conference’s network. The venue reserves the right to disconnect and/or limit a user’s right to or use of the network if rules and conditions are not respected.

Security

Neither the venue nor the organiser can accept responsibility for the security of the booths and their contents. The venue as well as the organiser are not liable for any possible loss, theft and/or damage occurred during the rental period of any private property or goods.

Exhibitors are fully responsible for the security of their booth and equipment. If you wish to hire security for your booth, this can be done via the CCL.

For further information, please contact Ivette Sabau at isabau@kenes.com and Raquel Tomás at raquel.tomas@ccl.fil.pt

In-booth Catering

Catering services are exclusively provided by Silva Carvalho Catering.

To place an order, please complete the xxxx.

Exhibitors who wish to order food and beverages for their booth are welcome to do so directly with Silva Carvalho Catering

Exhibitors may bring their own branded bottled water, pre-packaged chocolates, and provide barista services within their booths. However, no other catering companies are permitted to operate within the venue, as catering services are exclusively provided by Silva Carvalho Catering.

Waste Removal

On-site waste disposal services are available.

To request this service, please download xxxxx the order form.

Please for assistance contact the Exhibition Manager at: isabau@kenes.com and Raquel Tomás at raquel.tomas@ccl.fil.pt

Hostesses & Temporary Staff Hire

Please click xxxxx to download the order form.

To request hostesses or temporary staff, please contact:

IMPORTANT: Please read thoroughly the venue’s rules and regulations – Click HERE

Please note that these regulations are in addition to the exhibition Rules and Regulations listed below.

Exhibitors must comply with CCL rules and regulations including operation, fire safety, construction and other security regulations.

These rules and regulations are contractually binding and must be adhered to by all Organizers, exhibitors, and their contractors, including exhibition service providers and stand construction companies engaged to execute work on-site.

Animals

It is not permitted to bring animals into the ACV.

Build-Up & Dismantling Period

During the period of build-up and dismantling, it is prohibited to consume alcoholic beverages in the working area as well as to perform work under the influence of alcohol, drugs or any other type of substances that could alter the perception of risk.

The Partners and contractors are required to wear the necessary personal protective equipment(PPE) such as protective helmets, eye protection, and hand protection required by the specific work activity.

The use of cutting machines, welding machines, sanders and a spray gun is strictly forbidden.

Health & Safety

It is the responsibility of the booth holder to ensure the health, safety and welfare of all employees, contractors and visitors as far as is reasonably practicable throughout the event.

It is recommended that the booth holders appoint a supervisor for the booth, with the specific responsibility for ensuring the health & safety of their staff.

Children

No person under the age of 18 years can be admitted to the Exhibition Area, either during build‐up, opening days or breakdown. This rule also applies to Exhibitors’ children and must be strictly enforced to comply with the safety regulations of the Exhibition Area.

Compressed Gases

Use of compressed gases is not allowed.

Damage to the Building

Exhibitors are liable for all damage caused to floors, walls, and pillars during the installation, Exhibition, and dismantling periods. No adhesive stickers and fixtures of any kind are allowed on floors, walls, and pillars.

Disposal of Material

It is obligatory to collect and dispose of all material during the build-up or dismantling of the event. When the dismantling period is over, the exhibitor loses any right to claim losses or damage to property left behind. Any costs incurred by the venue in removing this property will be charged to the exhibitor.

Fire Regulations

Material and fittings must be non-flammable or impregnated with fire-retardant chemicals.

As a general rule, easily inflammable synthetic substances, foam polyester, and no fireproof straw and reeds are prohibited.

Storage paint liquids, gas or other inflammable substances in the booth space is forbidden.

Exhibitors are prohibited from covering displays with drop cloths, sheets, table cloths or other non- flame resistant material.

Fire Insurance (compulsory)

Partners must be insured against fire.

Smoke

It is not permitted the operation of any machine in the Engagement Area that emanate fumes, gases or steam, or any item or device that generates or contains flame.

Hanging of Posters, Banners etc.

Hanging of posters, banners or decals, stickers or similar items, on the walls, floors, ceilings, or pillars within or outside the installations of the venue are not allowed without a prior written authorisation.

Insurance (compulsory)

Exhibitors are required to take out appropriate Insurance. Third part liability insurance is obligatory. It remains the Exhibitors full responsibility to insure themselves appropriately.

Neither the organizers nor the ACV, their representatives or agents will be held responsible for any loss or damage to exhibitor’s property. Exhibitors must take precautions to protect their property against pilferage.

The organizers do not provide insurance for exhibitors and their property. The exhibitor is responsible for his property and person and for the property and persons of his employees through full and comprehensive insurance and shall hold harmless the organizers for any and all damage claims arising from theft and those perils usually covered by a fire and extended-coverage policy. Therefore, you are obliged to have a public liability insurance that covers all injuries to persons and damages that might cover in connection with the exhibition.

Exhibitors are personally liable for all expenses incurred by the organizers or by third parties in regard to technical services provide.

We also recommend that you have additional coverage against loss or damage to exhibition material during transport and during exhibition times. Please make arrangements for insurance coverage through your company’s insurer.

Companies involved in assembling and decoration of stands are required to have a previous credential, which implies the presentation of an insurance policy for civil and professional liability, covering damage caused in the premises or to a third party and possible damage due to stoppage of CCL’s activities, in the amount of 1.000.000,00 EUR

Liability

Exhibitors are responsible for all property damage as well as any loss or injury caused by their property, agents or employees. Companies will indemnify the organizers against all claims and expenses arising from any damages.

If for any reason whatsoever the Exhibition needs to be abandoned, postponed, or altered in any way, either in whole or part, or if the organizers find it necessary to change the dates of the Exhibition, the organizers shall not be liable for any expenditures, damages or loss incurred in connection with the Exhibition.

The organizers shall further not be liable for any loss which the Exhibition or Exhibition contractors may incur due to the intervention of any authority which prevents or restricts the use of the Hynes or any part thereof in any manner whatsoever.

Sound equipment and Music

In general, the use of sound equipment/music in booths is permitted as long as the noise level does not disrupt the activities of neighboring exhibitors.

Speakers and other sound devices should be positioned to direct sound inward (to be contained within the booth) rather than outward (toward aisles and other exhibitor booths).

It is difficult to establish decibel level restrictions. If an exhibitor or attendee is standing within ~3 meters of an exhibitor’s booth and cannot carry on a normal voice-level conversation, the noise source is too loud.

Security

Safety and Security of Material. Please do not leave any bags, boxes or suitcases unattended at any

time, whether inside or outside the exhibition area. The organisers and venue cannot accept liability for loss of or damage to private property or goods.

The organisers will provide security guard service in the exhibition hall during off-show hours. Neither The venue nor the organisers can accept responsibility for the security of the stands and their contents and for damage to, or theft of any goods. Exhibitors are fully responsible for the security of their stand and equipment.

Personal Transportation Vehicles

Bikes, skates, electric scooter, and any personal transport by wheels are not permitted inside the building.

Promotional Activities

All demonstrations or instructional activities must be confined to the limits of the Exhibition booth. Advertising material and signs may not be distributed or displayed outside the exhibitor’s booths.

Advertising activities must not cause obstructions or disturbances in the gangways or at neighboring booths.

The Exhibition Manager reserves the right to require the exhibitor to discontinue any activity, noise, or music that is deemed objectionable.

Smoking Policy

The ACV operates a NO SMOKING policy anywhere inside the building.

Special Effects

Special effects lighting, live music, smoke and laser projection can’t be used in the booths. No permission will be given for projection in the aisles or on the walls of the booths.

Waste Removal During assembling and /or dismantling time

Exhibitors are responsible for the removal of all refuse/waste from the exhibition area during setup and dismantling. Any discarded waste, including promotional material, left behind will be removed by the organizers at the expense of the exhibitor concerned.

Participation by exhibitors is dependent upon compliance with all rules, regulations and conditions stated herein.

Further guidelines:

Live music is not allowed.

The organizers reserve the right to require the exhibitor to discontinue any activity, noise, or music that is too loud

The organizers reserve the right to require the exhibitor to discontinue any activity, noise, or music that is deemed objectionable.

Exhibitors are reminded that third party copyrights should not be infringed. The organizers have no copyright responsibility in respect of any exhibiting company.

Proper dispensation must be obtained and any royalties due, paid prior to the use of materials.

Should any copyright dispute arise, the organizers will not be liable for any resulting loss or damages, sustained by any exhibitor or third party.We are committed to sustainability and we encourage all of our exhibitors to do the same. CLICK HERE for some practical tips and tricks that you can implement right away.

In addition kindly refer to the Sustainability policy at IUMS

Kenes Group Contacts:

Conference Organizer

Kenes Group

Rue François-Versonnex 7

1207 Geneva, Switzerland

Tel: +41 22 908 0488

Fax: +41 22 906 9140

Email: attd@kenes.com

Exhibition Managers

Ms. Stephanie Stoyanova

Kenes Group

Tel: +41 22 9080488 Ext: 251

Email: sstoyanova@kenes.com

Mrs. Aleksandra Sinapova

Kenes Group

Tel: +41 22 9080488 Ext: 217

Email: asinapova@kenes.com

Sponsorship and Exhibition Sales

Mrs. Judit Gondor

Kenes Group

Tel: +41 22 9080488 Ext.531

Email:jgondor@kenes.com

Registration

Ms. Tsvetina Berova

Kenes Group

Email: reg_attd24@kenes.com

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Official Contractors:

Electricity\ Booth Cleaning \ Stand fitting \ Graphics and Signage\ Booth construction\ Furniture

Official builder contacts:

TEM Festival GmbH

Email: attd2024@t-e-m.de

Webshop: click here

In-Booth Catering

Gerist Ricevimenti

Email: info@gerist.it

Orders placed after the deadlines are subjected to surcharges.

 

Freight Handling & Customs Clearance Agent

Merkur Expo Logistics

Mrs. Patrici Zintel

Mobile: + 49 (0) 6173 966 95 13

Email: patricia.zintel@merkur-expo.com

For shipping instructions and tariff please click here.

As we, at Kenes Group, seek to inspire sustainable development in our industry, we do our best to organize this event in an environmentally and socially responsible way.

We invite you to actively participate in our sustainability efforts by considering the enclosed Sustainability tips & tricks.

Let’s work together on enhancing the event experience, meeting the expectations of our audience, and minimizing the wastage of time, resources and expenses.

    Rethink your Booth Design!

• When planning your stand, think of the many benefits of producing a stand that you can reuse at multiple events, not just for better sustainability, but also for cost
• Design your booth and displays using environmentally responsible materials and energy efficient lighting if applicable.
• Choose the core elements such as walls, counters from reusable materials.
• Choose recyclable carpets, vinyl flooring and other floor
• Design and word signage so that it can be stored and reused multiple

     Plan Smartly your Set-up and Dismantling!

• Follow the organiser’s set‐up Working on your stand outside the set hours directly affects the energy needed to keep the exhibition hall open and functioning.
• Use efficient, low energy consumption
• Make a conscious effort to minimize packing Whenever possible, use environmentally responsible packing materials that are reusable, recyclable or biodegradable.
• Consider using materials or packaging that generate less waste at the end of the material’s life cycle

e.g. less volume or less weight.

• Participate in the facility’s recycling efforts by recycling cardboard, freight boxes, plastic wrappings and other recyclable items during move‐in and move‐out.

    Be Conscious of your Booth Presence!

• Be sure to shut off any electronic devices outside of event hours to conserve
• Provide promotional items made of recycled, responsibly grown natural fiber, and non‐toxic and biodegradable Ensure items are useful, not merely promotional in nature.
• Giveaways with some imagination could also be electronic: free music downloads; free online subscriptions or free internet access.
• Instead of a giveaway, consider a donation to a special cause in the name of your booth
• Inform and train your staff about the environmentally responsible practices to be implemented during the

    Reduce Carbon Footprint!

• Use local staff in the booth if
• Minimize transportation to and from the show Use biodiesel or alternative fuel shipping methods, or a SmartWay hauler, where applicable.
• Where possible, travel by If travelling by plane, choose airlines that strive to reduce the environmental impact of their flights.
• At the destination, travel to your hotel and around the destination on public transport or shuttle buses, or group together for sharing a taxi
• For car rentals, choose electric or low‐emission, and if possible, consider ride‐share.

     Measure & Share Your Learnings!

If possible, we also encourage you to track your success, but more importantly be proud of your sustainability efforts and share your stories and achievements.

We’d love to hear about your best practices. If you’d like to share examples or new ideas with us, please contact us!

We truly thank you for helping to reduce the impact of exhibiting on the environment!